Lifetime Warranty
Lifetime Warranty - Unlimited Time, Unlimited Miles
Making sure you are safe, secure and satisfied is our top priority. One of the biggest parts of making this happen is helping you maintain your vehicle to keep it in top operating condition, thereby preventing any unwanted surprises. To give you even more peace of mind behind the wheel, every new Ford includes our Lifetime Warranty.
Lifetime Warranty Frequently Asked Questions
Which vehicles come with the Lifetime Limited Warranty?
Our Lifetime Warranty is included with all new vehicles.
How long does the Lifetime Limited Warranty really last?
The Lifetime Limited Warranty on your vehicle lasts the entire time you own it. In other words: unlimited time and unlimited miles.
How much will it cost?
Absolutely nothing. Why? It’s all part of our effort to develop long-term relationships with our customers based on offering added value. By offering our Lifetime Limited Warranty on every qualifying vehicle at no extra charge we’re hoping to create "Customers for Life".
Is there any extra maintenance required to maintain the warranty?
None whatsoever. All you need to do is stick to the Manufacturer's Recommended Maintenance schedule outlined in your owner's manual. It’s that simple.
Do I have to have all of my service completed at your dealership?
It’s totally up to you. While we pride ourselves on providing the best automotive maintenance the decision of where to service your vehicle is yours alone.
Where am I covered by the Lifetime Limited Warranty?
You’ll be happy to know that this warranty is good at thousands of locations in North America. So wherever you go, the Lifetime Warranty stays with you for the entire time you own your vehicle.
There has to be a catch, right?
There really isn’t one. Just like there are no additional fees or gimmicks hidden in the fine print. This is our way of thanking you for choosing us for your automotive needs. So technically speaking, the only “catch" is that you just need to buy your vehicle here at Ted Russell Ford!
Detail and Coverages of Warranty
Engine
- Cylinder block and head and all internal parts
- Intake manifold
- Timing gears and gaskets
- Timing chain/belt and cover
- Flywheel
- Valve covers
- Oil pan
- Oil pump
- Engine mounts
- Turbocharger housing and all internal parts
- Supercharger housing and all internal parts
- Engine control computer
- Water pump
- Fuel pump
- Seals and gaskets
Rear Wheel Drive System
- Axle housing and all internal parts
- Propeller shaft
- U-Joints
- Axle shaft
- Drive shaft
- Bearings
- Supports
- Seals and gaskets
Front Wheel Drive System
- Final drive housing and all internal parts
- Axle shafts
Transmission & Trans-axle
- Case and all internal parts
- Torque converter
- Clutch cover
- Transmission mounts
- Transfer case and all internal parts
- Engine control computer
- Seals and gaskets
Lifetime Vehicle Checklist - Mechanic Certification
- Transmission/key system functions properly
- No abnormal noise on start up
- Throttle operates smoothly
- Cold idle
- Cold driveability
- Engine attains proper operating temperature
- Hot driveability
- No abnormal noise at temperature
- Transmission/clutch operates smoothly
- Automatic transmission shifts properly
- Brake pedal travel
- No excessive vibration during braking
- ABS works correctly
- Parking brake sets, hold vehicle and releases
- Steering wheel is centered
- Vehicle tracks straight
- Tilt steering works properly
- Wipers and washers work correctly
- Speedometer and odometer register correctly
- Cruise control functions
- Turn signals function properly
- No excessive noise/vibration during road test
- Transfer case switches 2WD to 4WD 7 back
- Seat belts function
- Heater and A/C function
- Inspect body and underbody for damage
- Inspect steering linage, rack control, arms and dust boots
- Inspect transmission case for damage or leaks
- Inspect engine block for damage or leases
- Inspect engine mounts
- Inspect drive axle shafts
- Inspect CV joints and boots
- Change oil and filter
- Check for evidence of sludge
- Check differential fluid level
- Check for coolant and fuel leaks
- Check drive belts and hoses for leaks
- Check levels of coolant, power steering and other fluids
- Check air filter
- Check for manufacturer recalls
*We offer a Lifetime Limited Non-Factory Warranty at no charge on all new vehicles.
Ted Russell Ford Lincoln
8551 Kingston Pike , Knoxville, TN 37919
SalesKingston Pike Sales 865-252-7760865-444-6482
ServiceParkside Drive Sales 865-252-7761865-444-6485
PartsKingston Pike Service 865-252-7758865-444-6474
| Sales | ||
| Day | Open | Closed |
| Monday | 8:30AM | 8:00PM |
| Tuesday | 8:30AM | 8:00PM |
| Wednesday | 8:30AM | 8:00PM |
| Thursday | 8:30AM | 8:00PM |
| Friday | 8:30AM | 8:00PM |
| Saturday | 8:30AM | 8:00PM |
| Sunday | 1:00PM | 6:00PM |
| Service | ||
| Day | Open | Closed |
| Monday | 7:00AM | 6:00PM |
| Tuesday | 7:00AM | 6:00PM |
| Wednesday | 7:00AM | 6:00PM |
| Thursday | 7:00AM | 6:00PM |
| Friday | 7:00AM | 6:00PM |
| Saturday | 7:00AM | 5:00PM |
| Sunday | Closed | Closed |
| Parts | ||
| Day | Open | Closed |
| Monday | 8:00AM | 6:00PM |
| Tuesday | 8:00AM | 6:00PM |
| Wednesday | 8:00AM | 6:00PM |
| Thursday | 8:00AM | 6:00PM |
| Friday | 8:00AM | 6:00PM |
| Saturday | 8:00AM | 5:00PM |
| Sunday | Closed | Closed |